About us

Securing safe and sustainable water supplies.

About us

Securing safe and sustainable water supplies.

Our story

Thames Water’s Strategic Resource Options (SRO) team is responsible for developing new infrastructure solutions to help tackle the future drought scenarios which threaten London and the wider South East region.

Climate change, a growing population, and the need to reduce the amount of water we take from our rivers and chalk streams to protect the environment, are the three key factors which threaten our water supply.

The proactive steps we are taking to tackle drought are driven by the findings set out in Thames Water's revised draft Water Resources Management Plan and the South East’s regional draft Water Resources Management Plan. The plans outline the severity of the challenges we face in both the Thames Valley and the wider South East. As this is a shared issue, we work collaboratively with other water companies in the region to identify the right solutions.

Our projects

With challenges of climate change and population growth, it’s more important than ever that we have a plan to secure our water supplies for the future. We forecast that we face a shortfall of over 1 billion litres of water every day for our customers in the next 50 years. That's enough to fill around 400 Olympic sized swimming pools.

As well as reducing leakage and our own personal consumption levels, investment in new infrastructure is vital to ensuring we can keep everyone’s taps running in the future. Thames Water’s SRO team is developing proposals for new nationally significant infrastructure projects (NSIPs), to ensure drought management solutions are in place when they are needed, not when crisis hits.

Our projects

Planning for future water shortages

We know that climate change is increasing the risk of severe drought events in the UK, which are now expected to be much worse than those in 1976 and 2022.

While winters are forecast to be warmer and wetter, summers will be hotter and drier, and more frequent and intense weather extremes are predicted. Coupled with an increased demand for water as our towns and cities expand, the viability of our water supplies during dry periods is fragile.

It’s vital that we plan for future droughts now. This means learning to manage and use water more wisely and, critically, increasing our storage capacity and developing new sources of water.

A reliable water supply is usually taken for granted, but not having enough water could mean:

  • Schools and businesses are forced to close
  • Water restrictions or rationing, for example relying on standpipes in streets
  • More water abstraction from rivers and streams, impacting habitats and wildlife

We have plans in place to reduce water leakage from our network and customers’ pipes, and the government has pledged policy measures to support water companies to encourage customers to use water wisely. But on their own, these initiatives are not enough. We must increase our water storage capacity and develop new sources of water. Recognising the potential scale of the water shortage crisis, the government, our regulators and water companies are working together to plan new large-scale water storage and supply solutions.

Looking ahead

Every water company must prepare and maintain a Water Resources Management Plan (WRMP). This plan is updated every five years and sets out how we will achieve a secure supply of water for our customers whilst protecting the environment. WRMPs are long-term plans that require us to forecast future scenarios using a range of data. We’ve complied with regulators’ guidance in developing and using these forecasts to form our plan.

The further ahead we look the more uncertain the future is, and we take this into account by using an adaptive planning approach. This allows us to identify all the potential options we could require.

Looking ahead

Through Water Resources South East (WRSE), we’re also working with the other five water companies that supply the region’s drinking water. We have a joint plan that addresses the climate and environmental emergency threatening our water resources. This collaborative approach means we can look beyond our individual boundaries and work together to secure the region’s future water supplies.

You can find out more about WRSE and the Regional Plan here.

Our long term plan

Our WRMP24 sets out that, if we do nothing, we could face a shortfall of over 1 billion litres of water per day by 2050. To meet this shortfall, we must make the best use of the water we’ve got by tackling leakage, using water more wisely and investing in new sources of water.

We asked our customers for their views on the plan during our public consultation. We provided our response in our Statement of Response at the end of August 2023, which you can find here.

The Secretary of State for Environment, Food and Rural Affairs, the Rt Hon Steve Reed MP, has now approved the WRMP24. We will publish the WRMP24 in final form on our website in October 2024.

Our long term plan

Our projects

South East Strategic Reservoir Option (SESRO)

South East Strategic Reservoir Option (SESRO)

A new reservoir for the South East.

Teddington Direct River Abstraction (TDRA)

Teddington Direct River Abstraction (TDRA)

A drought resilience project for London.

Water transfer projects

Water transfer projects

Considering water transfer options.

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